Order Handling Time
If your order is placed before 1pm Monday – Wednesday – Friday it will be processed and shipped the same day. Orders outside these times will be processed and shipped the next shipping day. Orders are collected from our warehouse at 4pm by Courier Post and shipped using the overnight service.
We ship all of our orders using overnight shipping service from NZ couriers. Most of the North Island will receive their orders the following day (if ordered prior to 1pm the day before), but some orders may take and extra day. South Island orders will take 2-4 days.
Orders placed on Friday will not be delivered until Monday so if you want your weekend fix, order prior to 1pm on Thursday.
Local Delivery and BOP delivery is free and can be selected when checking out. All orders outside of the BOP have flat rate shipping of $5 unless you spend over $50. You can select this option at checkout.
Issues With Shipments
We aren’t perfect and neither is NZ Post. Sometimes issues come up with delivery time frames etc. Just get in touch with us and we can help resolve the issue for you.
Tank To Tummy Shipping
We send all orders overnight using Courier posts overnight service. In most cases for the North Island, they should arrive the next day but in some cases it may be the day after. For the South Island, expect the usual South Island Shipping times as stated above.